If you choose to add insurance to your bike rental, you are entitled to the following coverage and services. Without insurance, you are fully responsible for all incidents and receive no technical assistance, no replacement bike, and no coverage for damage.

Insurance Coverage

The insurance you receive is based on the bike model you rent:

Insurance A (Ultegra) – Coverage up to €500
Insurance B (105 Di2) – Coverage up to €400
Insurance C (105) – Coverage up to €300

Franchise

A €50 franchise fee applies to all damage claims. You must pay the first €50 of any damage, even if the total cost is below the coverage amount.

Coverage Applies To

Damage to the bike (within the insured amount)
1x inner tube for a flat tire

Exclusions (NOT covered by insurance)

Theft
Additional flat tires or tubes
Any damage exceeding the coverage limit
Intentional or negligent damage

Technical Support – Only With Insurance

If your bike experiences technical issues during the rental period, the following support is provided:

Bike Replacement (if available)
Repair by Technician
Pickup or Taxi Refund to return to our office

Without Insurance, You Are Fully Responsible

No coverage or assistance is provided for: damage, flat tires, breakdowns, transportation.

By accepting insurance, you acknowledge and accept these terms. For full rental terms see our Terms & Conditions. Questions? Check our FAQs or contact us.